✦ Adelaide NDIS support services
telo provides warm, reliable NDIS support across metropolitan Adelaide. We work with plan-managed and self-managed participants, building each week around your goals, routines and preferred way of doing things.
What we can help with
Start with one service or combine them. Your support can change as your goals, routines or NDIS plan change.
At home
Get practical, respectful help with everyday routines while keeping your choice and independence at the centre. We take time to learn how you like things done and work at your pace.
Out and about
Do more of what matters to you with a friendly support worker alongside you. That might mean trying something new, keeping up a favourite activity or simply feeling more confident out in the community.
Getting there
Reliable transport can be part of your support when you need help reaching appointments, activities, work, study or community plans. We agree on the route and any transport charges before support begins.
Using your NDIS plan
telo is an independent, unregistered NDIS provider. That means we can support participants whose relevant funding is plan-managed or self-managed. We cannot directly claim NDIA-managed funding.
We send clear, itemised invoices to your nominated plan manager.
Invoices go to you or your nominated invoice recipient for payment and claiming.
Rates, travel and cancellation terms are agreed before supports start.
Local and responsive
We are based in Walkerville and support participants across Adelaide's inner, eastern, western, northern and southern metropolitan areas. Availability depends on the support you need, preferred times and the right worker match.
Not sure whether we cover your suburb? Call 0420 673 303 or email referrals@telo.au and we will give you a straight answer.
Supporting the wider Adelaide metropolitan area.
Support times are arranged around participant needs and current team availability.Before support starts
Yes. Your goals, preferences and available funding shape your supports. We will explain what we can provide and document the agreed services, rates and terms before the first shift.
Yes. A good match matters. We consider your support needs, personality, interests, schedule and preferences, and you can tell us if a match does not feel right.
It depends on your preferred schedule and the right worker match, but support can often begin within a week once the details and service agreement are complete.
You can refer yourself or someone you support. Use our online referral form, email referrals@telo.au, or call 0420 673 303. We reply within one business day.
Ready for a friendly first chat?
No pressure and no jargon. We will listen, check whether we are the right fit and explain the next step clearly.